Reddit's Controversial Move Triggers User Protest Resulting in Significant Drop in Engagement
Jun-29-2023
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Community-driven platforms, like Reddit, are often challenged by the delicate balance of commercial viability and user satisfaction. Reddit recently found itself in turmoil after announcing plans to charge developers for accessing data through its API. This move was met with considerable disagreement from developers and users alike, sparking an unexpected blackout protest.
On June 12, in response to this decision, moderators orchestrated a protest by setting numerous subreddits private. This significant blackout led to a temporary shutdown of the platform, causing Reddit's daily traffic to dip by about 7%. Further, the average time spent on the Reddit website was down by nearly 16% during the protest. Critics of the decision contend that it impacts third-party apps and impedes research work, the controversy even affecting traffic to Reddit's ad portal.
Data from Similarweb and Sensor Tower revealed insightful trends during this period. The average time spent on Reddit's mobile app fell by 17%, and the session count dropped by 7%. In addition, research showed a decrease in daily visits to the ad portal by 20%. This drop signaled a potential reluctance from advertisers to conduct business amidst the unrest.
In the days following the protest, there was a recovery, though not a complete return to pre-protest levels. Despite the dip, Reddit's average worldwide daily active users only fell modestly by about 2% during the protest. Interestingly, the discord also impacted user reviews; a staggering 91% of Reddit’s U.S. iOS reviews carried a one-star rating during the protest.
It remains to be seen how this protest will shape the future of Reddit and whether this was a temporary disruption or a signal of more significant challenges ahead. As Reddit plans its IPO amidst these uncertainties, the company will need to navigate these contentious waters skillfully. Ultimately, the action taken will influence the platform’s reputation and its valuation, impacting its growth trajectory in the competitive social networking arena.